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Cryogenic Drying Technology

FAQ

  • Q What is the working principle of freeze dryers?

    A Freeze dryers remove moisture from wet liquids or solids by freezing them and then subjecting them to a vacuum environment. This process transforms the material into a dry powder or solid, extending its shelf life and stability.
  • Q How do I choose the right freeze dryer model for my needs?

    A Selecting a model depends on factors such as your application, sample volume, freezing capacity, temperature control requirements, and more. Our experts can provide customized recommendations.
  • Q What are the key maintenance and care steps for freeze dryers?

    A Maintenance involves regular cleaning, temperature control calibration, and replacing consumables like silicone gaskets to ensure the smooth operation of the freeze dryer.
  • Q How can I optimize the freeze-drying process to improve efficiency?

    A Optimizing the process includes sample pretreatment, setting appropriate temperature and vacuum conditions, and monitoring the freeze-drying process to achieve the best results.
  • Q Where should I start troubleshooting if my freeze dryer encounters issues?

    A Start by checking the power supply and connections, then inspect critical components like temperature control and vacuum pumps for proper operation. If the problem persists, you can consult our technical support team.
  • Q What does GMP compliance for freeze dryers mean?

    A GMP (Good Manufacturing Practices) is a quality management system that ensures production processes adhere to quality standards and regulations. GMP-compliant freeze dryers are suitable for pharmaceutical and medical industries.
  • Q How can I contact the technical support team for assistance?

    A You can reach our technical support team via phone, email, or through our online support platform to receive professional help and guidance.

Technical Support Services

Whether you need assistance in choosing a freeze dryer model, optimizing production processes, or resolving technical issues, our technical support team is here to assist you throughout the entire journey, ensuring the success of your projects. We are dedicated to establishing long-term partnerships with our customers, providing the best technical support and services.
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  • Professional Technical Support

    Our technical support team consists of experienced engineers with in-depth knowledge of freeze-drying technology. They are available to provide comprehensive technical consultations and assistance, addressing your questions related to product selection, operation, maintenance, and troubleshooting.

  • Customized Solutions

    Regardless of your application, whether it's in biopharmaceuticals, chemical engineering, food production, or other fields, we offer tailored freeze-drying solutions to meet your unique requirements. We collaborate with you to design equipment and processes that fit your specific needs.

  • Training And Technical Guidance

    We provide training courses on freeze-dryer operation and maintenance to ensure your team is well-versed in equipment use and care. Additionally, we offer technical guidance to help you optimize your freeze-drying processes, enhancing efficiency and quality.

  • Remote Support And Maintenance Services

    Our technical support team can provide remote assistance to quickly address your issues through remote access. If on-site support is required, we offer maintenance services to ensure your equipment operates smoothly.

  • Quality Assurance

    Our products meet international standards, guaranteeing quality and performance. We commit to delivering reliable products and technical support to meet your high-quality requirements.

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Download List

2023-09-30 9

Freeze Dryer Operation Procedure - LGJ-10 Standard Model.pdf

Beijing Songyuan Huaxing Technology Development Co., Ltd. was founded in 2000, with its headquarters located in Beijing, China.

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